Contact Us

We are always happy to hear from you. Whether you have a question about a product, need help with an order, would like assistance with shipping or returns, or simply want to get in touch, our customer support team is here to help.

Customer Support

If you have any questions or concerns, please do not hesitate to contact us. We are here to assist with product inquiries, order support, shipping updates, return requests, refund questions, and general customer service matters.

To help us respond more efficiently, please include relevant details such as your order number, the email address used for your purchase, and a brief description of your request when contacting us.

How to Reach Us

You can contact our customer support team by email:

Email: support@herthat.com

Support Scope

• Product information and pre-purchase questions
• Order confirmation and order status assistance
• Shipping, delivery, and tracking-related support
• Return, refund, or damaged item requests
• General after-sales service and website-related inquiries

Company Information

Company Name: NORVIAN TIDE LIMITED

Website: www.herthat.com

Registered Address: Suite 302 4 Station Square, Cambridge, United Kingdom, CB1 2GE

Customer Support Email: support@herthat.com

We’re Here to Help

Our goal is to provide a responsive and supportive customer experience. If you need assistance before or after your purchase, please feel free to contact us and our team will do its best to assist you as promptly as possible.

Email: support@herthat.com