Terms of Conditions

HERTHAT · Terms of Service

Terms of Service

Welcome to herthat. These Terms of Service ("Terms") govern your access to and use of our website, products, and related services. By visiting our website, placing an order, or otherwise using our services, you agree to be bound by these Terms and any policies referenced herein.

1. Overview

This website is operated by NORVIAN TIDE LIMITED. Throughout the site, the terms “we,” “us,” and “our” refer to herthat and its operating entity. We provide this website, its content, and related services subject to your acceptance of these Terms, as well as our related policies, notices, and conditions posted on the website.

2. Eligibility and Acceptable Use

By using this website, you represent and warrant that you are at least 18 years old, or the age of majority in your jurisdiction, and that you have the legal capacity to enter into a binding agreement.

You also agree to use this website only for lawful purposes and in accordance with these Terms. Any misuse of the website, including fraudulent activity, false orders, abusive conduct, or unauthorized technical interference, is strictly prohibited.

3. Product Information and Availability

We strive to ensure that product descriptions, images, pricing, and availability on our website are accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free at all times.

We reserve the right to modify, discontinue, limit, or remove any product, collection, feature, or service at any time without prior notice. Product availability may change without notice and certain items may be available only in limited quantities.

4. Orders and Payment

All prices displayed on the website are listed in USD unless otherwise stated at checkout.
By placing an order, you agree that all information you provide is accurate, complete, and current.
Payment must be completed at the time the order is placed using the payment methods made available during checkout.
We reserve the right to refuse, limit, or cancel any order at our discretion, including in cases involving product unavailability, suspected fraud, billing issues, pricing errors, payment authorization problems, or violations of these Terms.
If an order is cancelled after payment has been authorized or captured, an appropriate refund will be issued in accordance with our policies and payment processing procedures.

5. Billing and Account Information

You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases made on our website. You are responsible for ensuring that your information is correct at the time of purchase.

We are not responsible for delays, failed deliveries, or additional costs caused by inaccurate, incomplete, or outdated customer information submitted during checkout.

6. Shipping and Delivery

Orders are processed and shipped in accordance with the timelines and conditions described in our Shipping Policy and at checkout.
Estimated delivery times are provided for reference only and are not guaranteed.
Delivery may be affected by customs processing, weather, carrier delays, local delivery conditions, public holidays, or other events beyond our reasonable control.
Once an order has been handed over to the shipping carrier, certain delays may occur outside our direct control, although we will make reasonable efforts to assist with tracking and support.

7. Cancellations, Returns, and Refunds

Order Cancellations: Orders may only be cancelled before they have been processed or prepared for shipment.
Returns: Eligible returns may be accepted within 14 days of delivery, provided that the items are unused, unwashed, in original packaging, and in resalable condition, subject to our Refund & Return Policy.
Refunds: Approved refunds are generally issued to the original payment method after the returned item has been received and inspected. Original shipping charges are typically non-refundable unless otherwise required by law or due to our error.

For full return instructions or assistance, please contact us at support@herthat.com.

8. Intellectual Property

All content available on this website, including but not limited to text, logos, icons, graphics, photographs, product images, layouts, designs, software, and other materials, is owned by or licensed to herthat and is protected by applicable intellectual property, copyright, trademark, and related laws.

You may not copy, reproduce, distribute, modify, republish, upload, display, or exploit any website content for commercial purposes without our prior written permission.

9. Prohibited Uses

You may not use the website or its content for any improper or unlawful purpose, including but not limited to:

Any fraudulent, deceptive, abusive, or unlawful activity
Violating any applicable law, regulation, or third-party right
Infringing upon our intellectual property rights or those of others
Uploading or transmitting malware, viruses, or harmful code
Interfering with website security, functionality, or operations
Attempting unauthorized access to any part of the website, systems, or related infrastructure

10. Third-Party Services and Links

Our website may contain links to third-party websites, payment gateways, apps, social media platforms, or other external services that are not operated by us.

We do not control and are not responsible for the content, policies, availability, practices, or services of any third-party websites or providers. Your use of such third-party services is at your own discretion and subject to their own terms and policies.

11. Limitation of Liability

To the fullest extent permitted by applicable law, herthat , its operators, affiliates, directors, officers, employees, agents, suppliers, and service providers shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, data, goodwill, or business opportunities, arising from or related to your use of the website, products, or services.

12. Disclaimer of Warranties

This website and all products, content, and services provided through it are offered on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, except as expressly required by applicable law. We do not guarantee uninterrupted access, error-free operation, or that the website will always be secure or free from harmful components.

13. Indemnification

You agree to indemnify, defend, and hold harmless Herthat and its operators, affiliates, personnel, partners, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to your breach of these Terms, your misuse of the website, or your violation of any law or third-party rights.

14. Governing Law and Jurisdiction

These Terms, and any disputes arising out of or relating to your use of the website or purchases made through it, shall be governed by and construed in accordance with the laws of UK, without regard to conflict of law principles. Any dispute, claim, or controversy shall be submitted to the courts with appropriate jurisdiction in UK, unless otherwise required by applicable consumer protection law.

15. Severability and Waiver

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity and enforceability of the remaining provisions.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16. Changes to These Terms

We reserve the right to update, revise, or replace these Terms of Service at any time at our sole discretion.

Any changes will become effective once posted on this page unless otherwise stated. Your continued use of the website after such changes are posted constitutes your acceptance of the updated Terms.